QUESTIONS TO YOUR CAPTAIN!
1. What is included in our charter?
Each charter includes all fuel costs and charter fees for a great time on the water. The captain fee is included with trips of 6 or less. Any charter with more than 6 guests must pay the captain an additional $70 per hour (NOT per person) upon arrival for their charter. We also include blankets, life jackets, safety gear, sunscreen, waters and even a float pad to relax on in the water.
2. What activities do charter guests participate in?
Guests can plan ahead with our concierge staff to tailor their excursion. Families with kids of all ages, couples, and groups can schedule their charter to fit their needs. Activities offered include snorkeling and swimming. The vessel is equipped with a Bluetooth stereo for enjoying your playlist. If you desire anything not listed mention it to us and we will try to work with you so that you have the best experience possible.
3. What is your cancellation policy?
All charters must be canceled at least 5 days in advance to receive an 80% refund. Charters may be re-scheduled up to 24 hours prior to departure if availability permits. Unfortunately, charters not canceled at least 5 days in advance are non-refundable. Unsafe weather is taken into consideration.
4. What form of payment do you accept?
All major credit cards are accepted. Payment is taken when the reservation is booked online. We also Accept Zelle and Venmo for easy payment options. Paying the captain upon arrival must be paid in cash, venmo or zelle.
5. What should I wear and bring?
If you plan on swimming, wear a swimsuit and bring a change of clothes. Sunscreen and towels are recommended. It’s is best to bring a windbreaker or sweatshirt to stay comfortable as lake Tahoe can get cold in the spring and fall months. Leave behind any valuables as we are not responsible for damaged or lost belongings.
6. What if it is rainy or rough?
If we must cancel your excursion due to weather, our team will contact you as early as possible. We’d love to reschedule your reservation, although if it doesn’t work out, a full refund will be granted. If you’re visiting from out of town, it’s best to schedule your charter at the beginning of your vacation. That way in the event of a weather cancellation, your excursion may be rescheduled to another beautiful day while you’re still in town!
7. What if I get sick?
Our boats are among the most seaworthy of vessels. They are extremely stable with a very smooth and relaxing ride. Although, it is always a good idea to bring motion sickness medicine.
8. Is it customary to tip the crew?
Just like others in the service industry, the BayWatch Boat Charter Crew works very hard to tailor each excursion to best suit every party in order to create a memorable experience.